News

Written by   |   Tuesday, 26 July 2022 16:54

Over the past few months, over 200 feedback surveys from a (random) selection of RTH patients were completed. We thank you for taking the time to share your thoughts with us. As a practice, we always welcome feedback and are committed to constantly improving the service we offer you! We were thrilled to to find that for the most part the feedback was overwhelmingly positive. 

There were a few areas that came up which we would like to address here.  


Waiting time:

While all efforts are taken to stay on time, sometimes Doctor’s run late for reasons beyond our control. You have told us you understand this but you would like to be notified when delays are to be expected.

We TOTALLY get this!

What we will do:

Reception staff will endeavour to phone patients when it becomes apparent that a doctor is running late.

Our GPs will try and notify reception if an appointment is looking like it will go significantly overtime. This will allow reception to communicate with patients in the waiting room to better manage expectations.

What you can do to help:

Please consider your needs when booking an appointment. If you have multiple or complex issues, would like a care plan, or think you may like more time, please book a long appointment. We only ever charge for the length of your actual consultation, so don't hesitate to allow more time just in case. This will ensure your appointment doesn’t run over for the next person and we can better manage the schedule. 

More availability:

Wow, we really do hear you on this one!

The practitioners at RTH have been working extremely hard to meet the increasing needs of our community in the past few years.  As well as causing a surge in sick patients - Covid brought many workforce challenges to the health industry.  We have been heavily booked for months now as we have a growing number of patients who are inviting us on their health journey. We feel this is an honour and are committed to doing our best for all our patients.  We are currently on the hunt for a new GP to join our team.  This process takes time as we only work with GPs that are of the highest standard and are aligned with our values.  We will keep you posted when we find our next amazing GP.

To ensure that we can still see you in your time of need we always keep a few slots up our sleeve for those “on the day” appointments that can not be planned for.  If you have an unexpected and urgent need to be seen - please call the reception team and we will do our best to accommodate you on the day.

Pathology results

Some patients have suggested that a copy of their pathology results be sent to them directly.  Did you know you can access pathology on your My Health record?  Alternatively - please discuss with your doctor at the time the test is ordered.

 

Improvements to the outside waiting area

We did not anticipate the the outside waiting area would be a long term concept but safe to say it is here to stay!  We invested in a heavy duty marquee to protect you from the elements, and recently replaced the deck and painted the building to improve your safety and enjoyment.  We are looking for some improved seating options that can withstand the weather.  We also installed some furniture and plants out the back for your conveninece.

Written by   |   Thursday, 07 July 2022 19:16

ATAGI has updated its recommendations for a winter dose of COVID-19 vaccine to help reduce severe disease from the emerging surge of Omicron BA.4 and BA.5 subvariant infections, and to reduce the burden on Australian hospitals and the healthcare system in coming months.

The updated recommendations are:

  • Adults aged 50 to 64 years are now recommended to receive a winter booster dose of a COVID-19 vaccine.
  • Adults aged 30 to 49 years can receive a winter booster dose of a COVID-19 vaccine, however the benefit for people in this age group is less certain.
  • The interval recommended between a recent SARS-CoV-2 infection or the first booster dose and a winter booster dose is now 3 months.

ATAGI emphasises that people previously eligible for a winter booster dose remain at higher risk of severe disease and death from COVID-19 and should receive a winter booster dose as soon as possible. They include:

  • all adults aged 65 years or older
  • residents of aged care or disability care facilities
  • Aboriginal and Torres Strait Islander people aged 50 years or older
  • people who are severely immunocompromised (this will be their fifth dose)
  • people aged 16 years or older with a medical condition that increases the risk of severe COVID-19 illness
  • people aged 16 years or older with disability, significant or complex health needs, or multiple comorbidities which increase the risk of a poor outcome.

ATAGI emphasises that individuals who have previously been infected with SARS-CoV-2, irrespective of which variant it may have been, should continue to receive recommended vaccine doses, after an interval of 3 months, as prior infection alone will not provide sufficient protection against severe disease.

Appointments are available online 

Written by   |   Wednesday, 01 June 2022 08:24

NSW Health has announced a free influenza vaccine will be available to all NSW residents from 1 June 2022 to 17 July 2022 to help combat this year's expected severe influenza season. 

If you have not yet received your influenza vaccine this year we recommend you book an appointment as soon as possible. 

Please note that if you are unable to book at your preferred time, NSW Health have also permitted pharmacies to adminsiter flu vaccines to those aged 5 years and above.

 

 

 

Written by   |   Thursday, 26 May 2022 11:38

ATAGI has expanded the recommendations on winter COVID-19 booster doses for people at increased risk of severe COVID-19. See statement 

Fourth dose of COVID-19 vaccine Pfizer are available now for :

  • Adults aged 65 years and over 
  • Residents 16 years and older of aged care or disability care facilities
  • Aboriginal and Torres Strait Islander adults aged 50 years and older

Additional groups recommended (from 25 May 2022)

People aged 16-64 years who have complex, chronic or severe conditions that are considered to increase their risk of severe illness from COVID-19 such as: 

  • Cancer
  • Chronic inflammatory conditions requiring medical treatment with disease modifying antirheumatic drugs (DMARDs) or immunesuppressive or immunomodulatory therapies.
  • Chronic lung disease
  • Chronic liver disease
  • Severe chronic kidney disease (stage 4 or 5)
  • Chronic neurological disease
  • Diabetes mellitus requiring medication
  • Chronic cardiac disease
  • Severe obesity with BMI ≥ 40 kg/m2
  • Severe underweight with BMI < 16.5 kg/m2

 

The following groups are currently not yet recommended to receive an additional winter booster dose:
• Healthy people aged 16 to 64 years of age who do not have any risk factors for severe COVID-19
• Women who are pregnant without any other comorbidity that increases their risk of severe COVID-19
• People from occupational groups, such as healthcare workers, who do not have any other comorbidity that increases their risk of severe COVID-19.

If you do meet the criteria for a winter dose of COVID-19 vaccine: 

  • These appointments can be booked online via our website under the 'Booster dose' appointment type. 
  • The interval is 4 months after your 3rd dose. Please ensure you only book if you are eligible. 
Written by   |   Tuesday, 12 April 2022 10:00

COVID-19 Vaccine- Winter doses available! 

Fourth dose of COVID-19 vaccine Pfizer are available now for those aged 65 and over and those who are severely immunocompromised. See criteria here 

  • These appointments can be booked online via our website under the 'Booster dose' appointment type. 
  • The interval is 4 months after your 3rd dose. Please ensure you only book if you are eligible. 

Booster doses remain available

Booster dose clinics remain available. Click the link to book now 

Who is currently eligible? 

  • Patients who are 16 years and older and who received their second dose of any COVID-19 vaccine at least 3 months ago. 
  • Severely immunocompromised patients who have received their second dose of a COVID-19 vaccine at least 2 months ago.
  • Theses appointments can be booked online via our website under the 'Booster dose' appointment type. 

Influenza Vaccines- Available now 

Influenza vaccines are available now. There are 3 appointment types in which you can book: 

  • 6 months- under 5 years old
  • 5 years- 64 years
  • 65 years and over 

Please ensure you book under the correct appointment type. If you are having difficulty booking online please call our reception team on 90874600 to assist. 

For those aged 5 years- 64 years there may be a fee of $20 per vaccine. Please see the eligibility for a government funded vaccine here 

If you meet the criteria for a government funded vaccine you will not be charged. 

If you have any questions about whether the vaccine is appropriate for you please book a consultation with your regular GP to discuss prior to the appointment. 

Written by   |   Thursday, 24 March 2022 10:58

We would like to sincerely thank all our loyal patients who have continued to adapt along with us to the changing way we deliver healthcare due to the pandemic.  We have recieved so many lovely messages of thanks and encouragement which have kept us all going.  

Our last fee review was 2016 and while we have tried very hard to minimise out of pocket costs to patients, significantly increased running costs during the pandemic can no longer be absorbed.  Thank you for your understanding.

If you are frustrated by your medicare rebate amount we strongly encourage you to take this up with your local federal member.

Our full list of fees are on our website and also at our front reception desk. Thank you for your ongoing support.

Written by   |   Monday, 07 February 2022 16:01

As of 3 February 2022 ATAGI have recommended a booster vaccination for all adolescents aged 16 -17 years. 

Bookings are available online

  • Pfizer is the only brand currently registered for use as a booster dose in this age group. 
  • Must be 3 months after receiving 2nd dose of a COVID-19 vaccine 
  • Adolescents who have recently had COVID-19 infection are still recommended to receive a booster dose. The booster dose can be administered immediately after recovery from acute illness or can be deferred for up to 4 months. 
Written by   |   Monday, 24 January 2022 13:45

RTH would like to wish you and your family a Happy New Year. COVID - the gift that keeps giving! 2022 has seen record numbers of cases.  We hope those of you affected are recovering quickly.  A quick update in relation to stock of the COVID-19 vaccine Pfizer and Rapid Antigen Tests. 

COVID-19 Vaccine- Children aged 5-11 years old 

Paediatric doses of COVID-19 vaccine Pfizer are available now for those aged 5 - 11 years.

  • We have very limited stock allocation of just 50 doses per week 
  • The interval for doses is 8 weeks. Please ensure you book both dose 1 and 2 at the same time. 
  • If there are no available appointments online please check back later. We are only opening up a few weeks in advance until we are certain that the supply is stable. 

We understand parents are anxious to get their children vaccinated before school resumes. We are doing what we can with the supply we have. If you are able to access the vaccine earlier at a hub or pharmacy we encourage you to do so. 

Booster doses- Pfizer 

Booster dose clinics remain available. Click the link to book now 

Who is currently eligible? 

  • Patients who are 18 years and older and who received their second dose of any COVID-19 vaccine at least 3 months ago. 
  • Severely immunocompromised patients who have received their second dose of a COVID-19 vaccine at least 2 months ago.

Positive Rapid Antigen Test (RAT)?

Most people can be safely managed at home with rest, fluids and paracetamol. Please ensure you are registering your positive result with the Service NSW website or App. 

People at a higher risk should consider booking a Telehealth (Video) appointment with their GP to ensure the best care. 

This includes those who: 

  • are unvaccinated or only partially vaccinated
  • are aged >65 years
  • are pregnant
  • have comorbidities 
  • have significant frailty or disability
  • have severe mental health conditions. 

Vaccination after COVID 19 infection

If you are due your initial or booster vaccine, it is safe to have them as soon as you are feeling well and out of isolation.  It is also reasonable to wait a few months if you prefer as you will have good cellular immunity from the recent infection.  It is believed that immunity is likely to be reduced by 6 months so we would strongly encourage you to have the vaccination by then.

If you are at all concerned please book a Telehealth (Video) consultation with your GP now

For further information please go to NSW Health website

Written by   |   Monday, 10 January 2022 11:26

Positive RAT? 

Most people can be safely managed at home with rest, fluids and paracetamol. Please ensure you are registering your positive result with Service NSW website or App. 

People at a higher risk should consider booking a Telehealth (Video) appointment with their GP to ensure the best care. 

This includes those who: 

  • are unvaccinated or only partially vaccinated
  • are aged >65 years
  • are pregnant
  • have comorbidities including

- lung disease, such as COPD, asthma or bronchiectasis

- cardiovascular diseases, such as hypertension

- obesity (body mass index > 30kgs/m2)

- immunocompromising conditions

- have chronic kidney disease

- have diabetes (type 1 or 2)

- have liver disease

- have significant neurological disorders, such as stroke or dementia

- suffer from some chronic inflammatory conditions

  • have significant frailty or disability
  • have severe mental health conditions. 

If you are at all concerned please book a Telehealth (Video) consultation with your GP now

Written by   |   Tuesday, 04 January 2022 10:31

Bookings are now available online for COVID-19 Pfizer vaccine for children aged 5-11 years starting January 2022

  • We have very limited allocation of 50 doses per week
  • We will open up only a few weeks in advance until we are certain that the supply is stable
  • More clinics will open up mid January 
  • Please book both dose 1 and 2 at the same time (interval is 8 weeks)

Please note our online availability is accurate. If you are not able to secure a booking please check back again in a week. 

Written by   |   Thursday, 16 December 2021 10:42

RTH Christmas trading 2021

Written by   |   Wednesday, 15 December 2021 10:40

The approved interval for a COVID-19 Booster dose has been reduced from 6 months to "from 5 months". This means that those at high risk of exposure can access a booster earlier than the expected 6 months. A few things to consider: 

  • This brings forward eligibility for over 4 million people however our vaccine stock will not arrive until after Christmas
  • Our mass clinics are scheduled for mid-late January onwards- you can book an appointment here
  • Patients wanting a booster before then can access one at your local pharmacy
  • Any updates will be posted here and on our facebook page here
Written by   |   Monday, 22 November 2021 13:31

We are excited to bring you the latest news from RTH.

New doctor 

We have a new practitioner joining our team. Dr Krishna Ghosh has worked in general practice for over 10 years and has a keen interest in Women’s health with a particular focus on perimenopause and menopause. She will be working 2 days a week and alternate Saturdays. Click here to book.

Return to face to face consultations 

As COVID-19 restrictions have eased in the community, they also have at RTH. Face to face appointments can now be booked online without having a telehealth first. We do however strongly encourage you to utilize our convenient video appointment option wherever possible.  This way we can minimize the number of patients in the  building at any one time.. We thank you for your patience during this time. It is important we remain vigilant for symptoms of COVID-19. If you are experiencing any cold or flu-like symptoms please do not attend the clinic. Telehealth appointments remain available and we encourage you to utilize this service- It remains the safest way to have a consultation with your doctor.  

Skin checks 

As we come into the summer months we wish to emphasize the importance of skin checks and sun safety. Dr George Marshall will be focusing specifically on Skin health in the coming months. Keep an eye on our website and facebook for further information. If you are at all concerned about a skin lesion or have never had a skin check before, book an appointment with one of our skin doctors today. 

Booster doses- Pfizer  

ATAGI have announced eligibility criteria to receive a COVID-19 booster vaccination. Rozelle Total Health is committed to ensuring our patients have access to this. 

Who is currently eligible? 

  • Patients who are 18 years and older and who received their second dose of any COVID-19 vaccine at least 6 months ago. 
  • Severely immunocompromised patients who have received their second dose of a COVID-19 vaccine at least 2 months ago.

Availability

We currently have availability on 25 November and 16 December. If you are booking in for a booster dose please ensure you are following the above guidelines. If you are unsure whether you’d like to receive a booster dose feel free to book an appointment with your regular GP to discuss. 

Please note we will be opening up regular clinics in the new year commencing January 2022 when most of our patients will fall due. We will ensure that those who are wanting a booster dose are able to receive it here at RTH. 

COVID-19 Vaccine- Children 

We expect an announcement from ATAGI in the coming weeks relating to the approval of the Pfizer vaccine for those aged 5 -11 years. Keep an eye out on our website and facebook page for updates. We will advise you when these clinics are available to be booked online.   

Last but not least-Merry Christmas! 

We may be jumping the gun slightly as it isn’t even December but Woolies have already put up their Christmas decorations a month ago so we thought we’d get in the spirit too.   

What a year it has been! We want to thank you all for choosing RTH. We are honoured we were able to continue caring for our community during what was a very difficult year. We are very much looking forward to 2022 and all the new and exciting things we have planned for RTH. 

Like you, we will take a much needed break to connect with our loved ones. We will be closed for all NSW public holidays. Otherwise we will remain open to look after you and yours. Our standard opening hours will vary over the holiday period. We will post these on our website and facebook page closer to the time. 

We would like to wish you all a safe and happy Christmas.  We hope you are able to connect with your family and friends over the break. Stay safe.

Written by   |   Thursday, 11 November 2021 09:01

ATAGI have announced eligibility criteria to receive a COVID-19 booster vaccine. Rozelle Total Health is commited to ensuring our patients have access to this. 

Who is currently eligible?

-  Patients who are 18 years and older and who have received their second dose of a COVID-19 vaccine at least 6 months ago. 

- Severely immunocompromised patients who have received their second dose of a COVID-19 vaccine at least 2 months ago. 

What does severely immunocompromised mean? 

Patients with the following immunocompromising conditions:

- Blood-related cancers 

- Recipients of a solid organ transplant with immunosuppresive therapy.

- Patients currently taking immunosuppressive medications

- Stem-cell transplant recipients 

- Long term renal dialysis 

Availability 

We have opened up availability on the 25 November and 16 December. Please click this link to book and select COVID-19 Vaccine Clinic- BOOSTER DOSE- Pfizer 

Please note we will be offering further clinics in January 2022. 

Children turning 12 

If your child is turning 12 in November or December we will contact you to offer an appointment at the appropriate time. 

If you are unsure if you're eligible for a booster vaccine please book a telehealth consult with your regular GP here

 

Written by   |   Wednesday, 06 October 2021 14:08

Hi There,

We are now accepting bookings for patients seeking a second dose of Pfizer at RTH, while stocks last.

To date we have administered over 4000 COVID-19 vaccines since April 2021. We want to thank you all for coming forward to help protect our community. We understand that some of you may have accessed the vaccine elsewhere and are waiting longer than 21 days to receive your second dose of Pfizer. We would be happy to assist you in this regard and have availability in the next 2 weeks.

If you have had your 1st dose of Pfizer and are now due for your 2nd (3 weeks since your first dose) please follow this link and select the Second Dose Pfizer appointment type to book

Please note you MUST provide a copy of your vaccination certificate prior to your appointment. This is available via your medicare online app or website. If you do not provide us with a copy we will not be able to vaccinate you. This is a requirement of being a Government approved COVID-19 vaccine provider. 

Please email a copy of your vaccination certificate to This email address is being protected from spambots. You need JavaScript enabled to view it. at the time of booking. We will update your file accordingly. Please also ensure that you complete the consent form as soon as possible. This will be sent to you in an email from HotDoc.  

Let’s get the Inner West to 80% double vaxxed! 

Thank you 

The team at Rozelle Total Health

Written by   |   Friday, 27 August 2021 13:47

Rozelle Total Health wants to ensure you have the latest news and updates about the COVID Vaccines. 

Written by   |   Thursday, 01 July 2021 16:13

COVID Vaccination Update-  July 2021- Pfizer

Rozelle Total Health has been selected by the government to provide our patients and community with the Pfizer/BioNTech COVID-19 vaccination. We will commence Pfizer vaccinations on 8 July 2021 in line with government regulations. 

The following people are now eligible for the Pfizer COVID-19 vaccine:

  • All adults aged 40-59
  • All Aboriginal and Torres Strait Islander people aged 16 to 59
  • NDIS participants, and carers of NDIS participants, aged 16-39
  • Temporary visa holders aged under 50 years who are currently in Australia and have been approved for return travel to Australia through the travel exemption process
  • Quarantine and border workers under 60
  • Health care workers under 60
  • Aged care and disability care residents and staff under 60
  • People aged 16-59 with an underlying medical condition or significant disability
  • Critical and high risk workers aged 16-59 and over including defence, police, fire, emergency services and meat processing.
  • Individuals under 60 with an Australian Border Force outwards travel exemption in an eligible category

Only the eligible patients will be offered the Pfizer vaccination. If you are over the age of 60 years you are advised to have the AstraZeneca vaccine as per ATAGI guidelines.  Your last chance to get your AZ vaccine at RTH is Sat 10 July, please book now to avoid disappointment.  You will be directed to a vaccine hub after this date.

All patients who have had a first dose of AZ should continue with the second dose of AZ as per ATAGI advice

Important Points

Please confirm your eligibility here before booking an appointment

  • Our appointment availability is limited by vaccine availability
  • There is no waiting list. All appointments will be made available online as stock is delivered each fortnight. Bookings can be made here
  • These appointments will run to a strict time schedule. Please bring your valid Medicare card and/or other form of ID to your appointment and wear appropriate loose fitting clothing to allow us to access your left shoulder in a group setting. You will be vaccinated in groups of 5 people and be required to wait 15 minutes post vaccination to watch for any adverse reactions.
  • You must book your second dose when you book your first. The interval for Pfizer is 3 weeks apart. You will automatically be directed to a date 3 weeks from your first dose appointment- please do not deviate from this. 
  • Your appointment is for the vaccination only. If you have any questions, concerns or are unsure if the vaccination is right for you, please call us on 02 9087 4600 or book an appointment via HotDoc with your regular GP on a day any time prior to your vaccination appointment. Please follow this link for up to date information about the vaccine. 
  • You will be required to complete a consent form. This will be sent to you via email from HotDoc once your appointments have been booked. You must complete this as soon as possible. You will not be vaccinated if this is incomplete. 

At this time we request you do not call reception in relation to booking appointments. All appointments will be made available online. You may need to check back at a later date as more appointments become available. Keep an eye on our website and like us on Facebook for updated information. 

We thank you for your patience whilst we manage and oversee this extensive and unprecedented immunisation roll out. 

Rozelle Total Health

Written by   |   Friday, 18 June 2021 17:28

The ATGAI have released new recommendations regarding the AstraZeneca vaccine. You can read their statement here

The recommendation states those under the age of 60 years are to receive the Pfizer vaccine. At this stage the government has not yet supplied us with Pfizer. You will be notified via email if this changes. We continue to administer AstraZeneca. 

We are in the process of contacting patients who are under 60 years who are booked in for their first dose of AstraZeneca. We will be cancelling these appointments as per the recommendation. 

Please note the ATGAI have stated if you have already received your first dose of AstraZeneca it is advised that you also receive your second dose unless you’ve had a severe reaction. 

We apologise for any inconvenience. 

 

Rozelle Total Health

Written by   |   Monday, 17 May 2021 15:43
As of 17th May 2021 we will be accepting bookings for Phase 2a of the COVID-19 vaccine roll out. If you are eligible for Phase 2a of the roll out you can now book your appointment online here.  If you are unsure of your eligibility please use this eligibility checker before booking your appointment. Please note we only have supply of the AstraZeneca vaccine. 
 
We continue to have limited number of doses being supplied to us and appointments will only become available when stock is on hand. This will avoid last minute cancellations.  If you can not see any available apppointments when you try to book we suggest you try again weekly until you secure your dose.
 
If you have any questions in relation to the COVID-19 AstraZeneca vaccine please click here for up to date information or book a telehealth appointment with your GP to discuss further.
Written by   |   Friday, 30 April 2021 16:11

You will have heard that Australia has both the COVID vaccine and the Flu vaccine available at the same time. This is important for protecting ourselves and our community in 2021. The flu vaccine is not new and if you would like to read more on this year’s vaccine please check the information here

Our aim is to vaccinate as many patients as possible in the safest manner. We will only be able to vaccinate you when you are certain you are ready to have the Flu vaccine. If you are unsure or you have questions about the vaccine, please book an appointment to discuss this with your usual GP. If you are ready to book an appointment you can now do so online through HotDoc

The Federal Government provides Flu Vaccines at no cost to those who:

➢ Are aged between 6 months and 5 years, or 65 and older 

➢ All Aboriginal and Torres Strait Islander people 

➢ Pregnant women (at any stage) 

➢ Heart conditions 

➢ Chest or Lung conditions 

➢ Neurological symptoms 

➢ Diabetes type 1 and 2 

➢ Kidney disease 

➢ Long term aspirin treatment in children 6 months to 10 years of age  

If you are not eligible for the government funded flu vaccine private vaccines are available at a cost of $20.  

Thank you,

Rozelle Total Health

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